A Review of Patient and Provider Satisfaction with Telemedicine

Advances in technology constantly change the state of telemedicine services. These changes can impact user perceptions and views of satisfaction. To examine these changes a systematic literature review of telemedicine satisfaction is being conducted. This review follows recommendations provided by the PRISMA guidelines and uses an instrument developed in previous research to collect and quantify results. In total 984 papers on telemedicine satisfaction were extracted from the PubMed database. Of these 621 have met the current selection criteria and 231 have currently been successfully coded. The study overview, rationale and some preliminary findings are discussed.